Clean chatbot flowby route and page
Simple route map for the full software. Clean structure. Easy to scan.
Main use
Set up, control, and run the chatbot platform from entry to admin operations.
Key areas
Chat, brain, knowledge, flows, tools, users, support, and evaluation.
Quick flow
Assistant Setup
Brain, policy, safety, and tone.
Knowledge Setup
Sources, documents, chunks, retrieval.
Logic Setup
Flows, intents, entities, modes.
Human Backup
Inbox, agents, queues.
Access
Entry, authentication, and protected user access.
Chat Runtime
Main chatbot experience for end users.
Brain
Identity, tone, rules, prompts, and safety.
Admin Dashboard
Vital/admin
Main admin view
Chat Playground
/admin/chat-playground
Test behavior
Chatbot Brain
Vital/admin/chatbot/brain
Core assistant setup
Personalities
/admin/chatbot/personalities
Tone and style
Policies
Vital/admin/chatbot/policies
Rules and limits
Templates
/admin/chatbot/templates
Reusable reply patterns
Prompt Logs
/admin/chatbot/prompts
Prompt inspection
Safety
Vital/admin/chatbot/safety
Protection and moderation
Knowledge
Sources, documents, chunks, and retrieval quality.
Knowledge Overview
/admin/knowledge
Knowledge home
Knowledge Sources
Vital/admin/knowledge/sources
Source setup
Knowledge Documents
Vital/admin/knowledge/documents
Managed content
Knowledge Chunks
/admin/knowledge/chunks
Chunked retrieval units
Retrieval Analytics
Vital/admin/knowledge/retrieval
Retrieval inspection
Flows
Structured routing, task logic, and data extraction.
Support
Human handoff and recovery flow.
System
Operations, monitoring, tools, and observability.
Models
Vital/admin/models
Model selection
Conversations
/admin/conversations
Conversation review
Evaluation
Vital/admin/evaluation
Quality checks
Notifications
/admin/notifications
Outbound alerts
Tools
Vital/admin/tools
Connected actions
Webhooks
/admin/webhooks
Integration events
Users
Vital/admin/users
Access and roles
Billing
Commercial control, usage, and plan structure.
Simple setup order
1. Start with users, login, and settings.
2. Set up the chatbot brain, policy, safety, and model.
3. Add knowledge sources and documents.
4. Build flows, intents, entities, and conversation modes.
5. Connect tools and integrations.
6. Prepare support inbox, agents, and queues.
7. Monitor conversations, evaluation, and usage.
Main runtime logic
User enters → opens chat → brain shapes response.
Policy and safety control limits.
Knowledge retrieval grounds the answer.
Flows and entities structure the task.
Tools perform actions.
Support handles failed or risky cases.
System pages monitor and improve everything.